Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Collection, processing and use of personal data

You can visit our website without providing any personal details. We only store access data without personal reference. This data is analysed exclusively to improve our offer and does not allow any conclusions to be drawn about your identity.

Personal data is only collected if you provide it to us voluntarily when ordering goods, opening a customer account or registering for our newsletter. We use the data you provide to fulfil and process your order. As a customer, your data will be used for the purpose of contract fulfilment and for our own advertising purposes. If you register separately for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of a newsletter without incurring any costs other than the transmission costs according to the basic rates of your access provider.

Forwarding of personal data

Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.

Right to information

You have the right to free information (by e-mail) about your personal and stored data and, if necessary, a right to correction, blocking or deletion, as well as revocation of consents granted. Please contact:

BALANCED SOLUTIONS GMBH

Luzernerstrasse 56

6403 küssnacht am rigi (SZ)

Phone: +41 (0) 77 440 96 90

Data security

Your personal data is encrypted during the ordering process using "Secure Socket Layer" (SSL) and transmitted over the Internet (excluding address transmission for newsletter subscriptions). We use highly secure 128-bit encryption here. Credit card details are not stored, but are collected and processed directly by our payment service provider. We use technical and organisational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share your computer with others.

Note on email advertising

By subscribing to the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of a newsletter without incurring any costs other than the transmission costs according to the basic rates of your access provider. As a newsletter subscriber, we will regularly send you carefully selected offers on similar products from our range by e-mail. Your e-mail address will not be passed on to other companies. You can object to the use of your e-mail address for advertising purposes at any time by sending us an informal e-mail without incurring any costs other than the transmission costs according to the basic rates.

Use of cookies

We use cookies on various pages to make visiting our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer. These help to identify the surf behaviour of a user and thus parts of the website or certain information can be adapted to the interests of the user. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (so-called persistent cookies). These cookies make it unnecessary for you to fill in forms with your data. The psyeudonymised user profiles are not merged with personal data about the bearer of the pseudonym without the express consent of the person concerned, which must be given separately. Our partner companies are not permitted to collect, process or use personal data via cookies on our website.

Product recommendations by Criteo and Google

This website uses Google Inc. technology to collect and store information about the surfing behaviour of website visitors in anonymised form for marketing purposes. This data is stored on your computer using so-called "cookie" text files. Under no circumstances can this data be used to personally identify the visitor to this website.

The collected data is only used to improve the offer. It is not used in any other way or passed on to third parties. You can object to the completely anonymous analysis of your surfing behaviour on this site by clicking on the following link to opt out: Deactivating the Google service.

Use of Facebook social plugins

This website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are labelled with a Facebook logo or the addition "Social plug-in from Facebook" or "Facebook Social Plugin".

An overview of the Facebook plugins and their appearance can be found here:

https://developers.facebook.com/docs/plugins/

When you access a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website.

By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plugins, for example by clicking the "Like" button or leaving a comment, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook can use this information for the purposes of advertising, market research and customising the Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to analyse the use of our website with regard to the advertisements displayed on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information: https://www.facebook.com/policy.php

Use of Google +1

You can use the Google +1 button (operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to publish information worldwide. If you are logged in to Google+, Google can directly associate your visit to our website with your Google+ profile. You and other users receive personalised content from Google and our partners via the Google +1 button. Google stores both the information that you have given +1 for content and information about the page that you viewed when you clicked +1. Your +1s can be displayed as references together with your profile name and your photo in Google services, such as in search results or in your Google profile, or in other places on websites and adverts on the Internet. Google records information about your +1 activities in order to improve Google services for you and others. To be able to use the Google +1 button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you have used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your e-mail address or have other identifying information about you.

In addition to the uses described above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish summarised statistics about the +1 activities of users or pass these on to users and partners, such as publishers, advertisers or associated websites. If you do not want Google to associate the data collected via our website directly with your Google+ profile, you must log out of Google before visiting our website. Data protection information from Google:https://www.google.com/intl/de/+/policy/+1button.html

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Links to other websites

Our website also contains links to other websites. In particular, we accept no liability whatsoever for the accuracy, completeness, legality, objectivity and topicality of this content.